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Shipping Policy | Detec

Shipping Policy


All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order. You will receive another notification when your order has shipped. 

 

Freight, Shipping & Courier Rates: Door to door delivery is included in the product price throughout India. Only for COD orders, a small COD charge is added. This extra charge is taken by the our shipping partners for collecting the payment on delivery. 

 

Local delivery

Free local delivery and same day delivery option is available for Delhi NCR region.

In-store pickup

You can ask for discount if you can pickup at the material from our warehouse in Delhi. We will send you an email or call you when your order is ready along with instructions. 

Our in-store pickup hours are 10 AM to 7 PM on Monday to Saturday. Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at service@detec.in with your name and order number, and we will look into it for you.

 


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